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Playbooks for businesses that pay for performance.

Benchmarks, plan design, and real stories from the trades.

Latest100 posts
HVAC flat rate pay plan chart showing the award raised from 20% to 32%, increasing technician pay on a $1,600, 16-hour job from $320 to $512.
IncentivesSep 26, 2026 · 8 min read

HVAC Flat Rate Pay Plan: How a Multi-State Field Service Company Fixed a Formula That Paid Techs Below Hourly

An HVAC flat rate pay plan was quietly paying technicians less than hourly. Here's how one company fixed the formula and got techs to $32 an hour.

Ryan Shank
How to Pay HVAC Subcontractors: How a Growing HVAC Company Built One Labor-Cost Target for W-2 Techs and 1099 Subs
IncentivesSep 22, 2026 · 7 min read

How to Pay HVAC Subcontractors: How a Growing HVAC Company Built One Labor-Cost Target for W-2 Techs and 1099 Subs

How to pay HVAC subcontractors fairly alongside W-2 techs: see how a growing 3-location HVAC company built one plan to hold labor cost near 20%.

Ryan Shank
Bar chart comparing hourly pay of $1,246 to $1,932 earned on a 17% completed-revenue commission plan for the same week of work
IncentivesSep 14, 2026 · 7 min read

Technician Pay Plans: How One Home Services Company's Techs Earned Up to 55% More on Commission Than Hourly

Technician pay plans compared: a home services company piloted commission against hourly pay for one week, and techs earned up to 55% more take-home pay.

Ryan Shank
Preview graphic for the non-job paid time correction article
GuidesSep 9, 2026 · 9 min read

The 23 Hours That Were Never Actually Worked

A multi-department HVAC company migrating off a manual payroll spreadsheet caught its new system quietly crediting non-job hours that were never worked, 71 hours corrected down to 48 for one technician alone. Here's how running two systems side by side caught the gap before it reached a paycheck.

Ryan Shank
The Best HVAC Software For Your Business In 2026
Tips & TricksJan 14, 2026 · 18 min read

The Best HVAC Software For Your Business In 2026

Our guide to HVAC business software covers key features, pricing, and customer reviews. Plus, we show you how to choose the best option for your company.

Ryan Shank
How to Increase HVAC Revenue Per Truck
ArticleJan 10, 2026 · 6 min read

How to Increase HVAC Revenue Per Truck

This guide shows how to boost HVAC revenue per truck with technician incentives.

Ryan Shank
10 Tips to Fix Your HVAC Dispatching (And Stop Lighting Money on Fire)
HVACJan 10, 2026 · 9 min read

10 Tips to Fix Your HVAC Dispatching (And Stop Lighting Money on Fire)

Learn how to efficiently and profitably run your HVAC dispatching.

Ryan Shank
12 Field Service KPIs That Actually Drive Profit
IncentivesOct 29, 2025 · 9 min read

12 Field Service KPIs That Actually Drive Profit

Get our list of the 12 field service KPIs that boost efficiency, customer satisfaction, and your bottom line.

Ryan Shank
HVAC Commission Pay: How to Design a Plan That Drives Profit (Not Problems)
Profit SharingOct 19, 2025 · 10 min read

HVAC Commission Pay: How to Design a Plan That Drives Profit (Not Problems)

I've worked with over 200 service businesses to implement performance and commission-based pay, here's what I've learned about making it work.

Ryan Shank
How to Use HVAC SPIFFs to Boost Business Profit
Profit SharingOct 18, 2025 · 5 min read

How to Use HVAC SPIFFs to Boost Business Profit

Learn how to use SPIFFs as a performance pay plan that motivates your entire team and boosts profitability.

Ryan Shank
Revealing Million-Dollar Hacks In The Hydrovac Business
PodcastOct 9, 2025 · 4 min read

Revealing Million-Dollar Hacks In The Hydrovac Business

Kirsty Black shares how to founded and grew her hydrovac business to $5m/year.

Ryan Shank
From One Truck to $2M: How Chase Farris Scaled NextGen Landscaping
ArticleSep 16, 2025 · 5 min read

From One Truck to $2M: How Chase Farris Scaled NextGen Landscaping

Chase gives us the scoop on how he built his businesses.

Ryan Shank
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Chris McDowell
Chris McDowell
Business Operations Manager · Clogbusters
“I would 100% encourage people to do performance pay, and definitely partner with ShareWillow.”