Employee Incentives For Home Service Companies

One incentive plan for your whole team

Home service company with up to $50 million in revenue? Here’s how to set up an incentive plan that ties techs, CSRs, and managers to the numbers that actually grow the business.

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Home service company with up to $50 million in revenue? Here’s how to set up an incentive plan that ties techs, CSRs, and managers to the numbers that actually grow the business.

Employee incentives make a huge difference in home services

In home services, the scoreboard is already there: booked calls, average ticket, memberships, callbacks, and reviews.

A great incentive plan pulls those numbers straight from your field software and turns them into payouts, so everyone in your home service company knows exactly how to earn more.

Here’s what to consider when building your home services plan

At ShareWillow, home service companies are our specialty. We’ve helped teams across HVAC, plumbing, electrical, and more build incentive plans that pay for performance. Here are some tips to help you get started.

1.

Eligibility

Who should be a part of your plan?

Most companies only offer incentive plans to management. Individual employees tend to rotate in and out, while management will usually stay the same across projects.

2.

Calculations and payouts

How big should the payout be?

It’s best practice to choose your desired margin (usually around 15%), and only award a payout if you hit that threshold. You’ll have to determine what that payout looks like per employee (we can help, if you want it).

3.

Criteria and deductions

How do we keep track of performance?

Don’t make profit the only goal. Consider creating a scorecard that lets you track extra criteria (like attendance, safety checks, billable hours, and more).

1.

Eligibility

Who should be a part of your plan?

Most companies only offer incentive plans to management. Individual employees tend to rotate in and out, while management will usually stay the same across projects.

2.

Calculations and payouts

How big should the payout be?

It’s best practice to choose your desired margin (usually around 15%), and only award a payout if you hit that threshold. You’ll have to determine what that payout looks like per employee (we can help, if you want it).

3.

Criteria and deductions

How do we keep track
of performance?

Don’t make profit the only goal. Consider creating a scorecard that lets you track extra criteria (like attendance, safety checks, billable hours, and more).

Let your team see the impact on the business

Motivate your team to act like owners, and show them how their work affects the business. When you connect rewards to behaviors, they’ll start looking for new ways to work smarter, harder, and safer.

Attract and retain employees

Stand out in a competitive market, and keep your current team motivated.

Create cultural change

Build goals that encourage your team to look out for the business, and the people they work with.

Build goodwill

Show your hard-working team that you care, and keep them motivated on every project

How to Split Profits
in an LLC

Navigating profit sharing in a limited liability company (LLC) can be frustrating and somewhat tricky for business owners.

Get started with an incentive plan template for construction

We’ve taken years of experience and put together a template that’ll help you get started. Reach out today to get a personalized plan, and start using the template yourself.