Willow Texts
What technicians can ask
Technicians text Willow in plain words and get answers from their own jobs, hours and plans, right away and any time of day.
Things technicians ask
- Money: “What's this job worth?” The bonus on the job in front of them, and what an add-on would make it.
- Jobs: “What's my next one?”
- Job intel: “Been out here before?” History at that address before they knock.
- Hours: “What's my real hourly?” Base pay plus bonuses, per hour worked.
- Notes: “Add a note: cap weak.” Willow adds it to the job.
- Goals: “How close am I?” How far they are from the next tier.
When a question needs you
If a technician thinks their pay is wrong or needs a timesheet fixed, Willow doesn't decide. It sends the request to your Needs you list with the details.
Related
- Pay questions and approvals — When it touches pay, you decide.
- Effective hourly rate — What bonuses add to a technician's hourly pay.