Results and conversations

The Results tab shows what Willow Texts is worth, comparing technicians who text Willow with those who don't yet. The Conversations tab shows every thread.

On the Results tab

• Extra gross profit since Willow Texts started, how much went to technician bonuses, and how much you kept.
• Gross profit per technician, each week, texting Willow against not texting yet.
• Average ticket and memberships sold, against technicians not texting yet.
• Manager time back, as pay questions to managers go down.

On the Conversations tab

• Needs you at the top: the requests waiting on you.
• Every technician, whether they're texting, their last message and when.
• Open anyone's thread to read the full conversation.

Related

• Willow Texts — Every technician's teammate, one text away.
• Pay questions and approvals — When it touches pay, you decide.